Frequently Asked Questions

We gave 20 days to try out your hx3 purchase to make sure it works for you. Items must have label, undamaged and free of odor. Exchanges is limited to size differentiation.

Customers cover return shipping and re-imbursed after item(s) have been received.

Refund is issue 1-3 business days after items is received.

Products fit true to size, unless mentioned otherwise in product caption. We also recommend referring to size chart.